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• is the application of analytical techniques to solve business problems, • reviews an organisation's operations and uses mathematical or computer models, or other analytical approaches, to improve performance and service delivery. The scope for application of such techniques is extremely wide. • aids and often develops management strategies and decisions through the use of analytical methods; › Consulting with clients › Collecting and analysing data; › Developing mathematical models using computer tools; › Identifying solutions, creating working models and then presenting them to clients. • is explained more fully on the "Science of Better" web site  The OR Society
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